Predmeti

OPE501
Operational Management

Semestar: 9
Broj ECTS kredita: 8
Obavezan: Da
Fond časova:
Smjer: VATEL studije

 

Summary:

The goal of this course is to teach students operational expertise and leadership which they must have to take the right managerial decisions when running a department in a hotel.

 

Goal of the course:

Having a strategic managerial vision of a company through an operational activity of a hotel.

 

Skills to be acquired:

- Knowing how to roll out internal and external communication actions;

- Knowing how to do everyday management tasks in the hotel’s activity;

- Knowing how to manage and set up an event;

- Mastering the sale of products and services in a hotel.

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