Broj ECTS kredita: 0
Smjer: VATEL studije
- Understand the requirements of high-end establishments in the hospitality sector.
- Understand the concepts of quality and consistent quality.
Skills to be acquired:
- Master the service requirements of a high-end establishment
- Be able to integrate in a high-end establishment
Students are introduced to luxury establishments’ requirements and constraints. They become familiar with the differences in organisation and hospitality between luxury and other categories of hotels and restaurants.